SERVICE CALL FOR TENTING

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Someone from our team will be contacting you as soon as possible.

TYPE OF ISSUE REQUIRING ATTENTION

Choose the area of concern that best fits your need.

Gutters connect multiple tents together and funnel water from the tents to the ground.

Safety package on tent consists of fire extinguishers, no smoking signage, exit signage and max occupancy signage.

Side walls can become loose during severe weather, which can require attention.

Straps are tensioners that connect the tenting to the weights and the tent tops the frame. Wind and the shifting of the frame can loosen the straps.


Lighting, or any electrical connections provided by Made in the Shade, that may not be powering on or functioning as intended..

Tent top will require maintenance.

Tent will require a service that is not listed in the options on this page.

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PRIMARY REASON RESULTING IN A SERVICE CALL

Weather related issues can be cause by wind, rain, extreme heat and more.

You are concerned that the rental may require a service call due to an impending storm or other unforeseen issue.

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URGENCY OF SERVICE CALL

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The issue will require attention, but it can be in the near future.

The issue requires immediate attention.

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IMPACT ON YOUR OPERATION

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SERVICE CALL REQUEST FORM

Made in the Shade is committed to maintaining safe and secure conditions in respect to the tent rentals we provide. In the event that any equipment in your possession, either short or long term, should require service, it will be the responsibility of the customer to submit a Service Call Request. Made in the Shade cannot be held liable for occurrences that we are unaware of. Please be prepared to upload up to 4 photos of the area(s) of concern regarding the reason for service. We will review the request as soon as it is received and we will address all requests as quickly as possible. In certain cases, such as after a large storm, our team may provide you with Instructions on how to remedy the situation until our crews can arrive on site. Please note that during and after any rain or wind storms, water can build up. Temporary event tents are NOT water resistant, or water tight. Prior to any impending storm Made in the Shade will provide information and instructions to prepare the equipment. Please be sure to read through that information when you receive it. Depending not he nature of the service request, you may be subject to travel and service fees.

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IMAGE UPLOAD

In order to properly address the reason fo the service call, please include photos of what will need to be addressed by the crew.

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SERVICE DESCRIPTION

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JOB & SITE CONTACT INFORMATION

Please provide the information relevant to your rental.

This person will meet the crew at the site.

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YOU HAVE COMPLETED THE FORM

Summary

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on December 16 • by

Comments are closed.

Judith D

I absolutely LOVE Made in the Shade Tent Rentals. I've worked with them for years on events at the Capitol in Sacramento. Their crew members are reliable, efficient, knowledgeable and professional, and their customer service is exemplary!

Judith D., ACS Quantum Strategies

Made in the Shade
2016-04-05T16:57:27-07:00

Judith D., ACS Quantum Strategies

I absolutely LOVE Made in the Shade Tent Rentals. I've worked with them for years on events at the Capitol in Sacramento. Their crew members are reliable, efficient, knowledgeable and professional, and their customer service is exemplary!

Tom Ursini

We have been working with Made in the Shade for all of our clients tenting needs for over 10 years. They continue to provide exceptional service and products, going beyond when the unforeseen happens.

Tom Ursini, General Manager, The Party Concierge, Inc.

Made in the Shade
2016-06-28T15:23:39-07:00

Tom Ursini, General Manager, The Party Concierge, Inc.

We have been working with Made in the Shade for all of our clients tenting needs for over 10 years. They continue to provide exceptional service and products, going beyond when the unforeseen happens.

Kim Parrino

The Made In The Shade team has been so consistently professional, honest, hard-working and dependable, and it has been an absolute pleasure to work with you.

Kim Parrino, Events Manager, Fleet Feet Event Management

Made in the Shade
2016-06-28T15:24:14-07:00

Kim Parrino, Events Manager, Fleet Feet Event Management

The Made In The Shade team has been so consistently professional, honest, hard-working and dependable, and it has been an absolute pleasure to work with you.

Kerri

Made in the Shade is a company we can always count on, their customer service goes above and beyond, their service and quality of equipment is outstanding.

Kerri, Aba Daba Party Rents

Made in the Shade
2016-06-28T15:31:57-07:00

Kerri, Aba Daba Party Rents

Made in the Shade is a company we can always count on, their customer service goes above and beyond, their service and quality of equipment is outstanding.

Scott Woodruff

Of the 30 or so tent companies I've visited this year, this company really tops the charts for their great company culture and commitment to safety!

Scott Woodruff, TentOX

Made in the Shade
2020-02-06T18:38:02-08:00

Scott Woodruff, TentOX

Of the 30 or so tent companies I've visited this year, this company really tops the charts for their great company culture and commitment to safety!
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