Someone from our team will be contacting you as soon as possible.
TYPE OF ISSUE REQUIRING ATTENTION
Choose the area of concern that best fits your need.

Gutters connect multiple tents together and funnel water from the tents to the ground.

Safety package on tent consists of fire extinguishers, no smoking signage, exit signage and max occupancy signage.

Side walls can become loose during severe weather, which can require attention.

Straps are tensioners that connect the tenting to the weights and the tent tops the frame. Wind and the shifting of the frame can loosen the straps.

Lighting, or any electrical connections provided by Made in the Shade, that may not be powering on or functioning as intended..

Tent top will require maintenance.

Tent will require a service that is not listed in the options on this page.
PRIMARY REASON RESULTING IN A SERVICE CALL

Weather related issues can be cause by wind, rain, extreme heat and more.

You are concerned that the rental may require a service call due to an impending storm or other unforeseen issue.
URGENCY OF SERVICE CALL
Please choose the item that best fits your situation.

The issue will require attention, but it can be in the near future.

The issue requires immediate attention.
IMPACT ON YOUR OPERATION
Please choose the item that best fits your situation.


SERVICE CALL REQUEST FORM
This form will be used to schedule your service call. Please be prepared to upload up to 4 photos of the issues, or areas of concern, regarding the reason for the service call for your rental. We will address all requests as quickly as possible. In some cases, our team may provide you with directions on how to solve the issue. Please note that during and after any rain or wind storms, water can build up. Temporary event tents are NOT water resistant, or water tight.

IMAGE UPLOAD
In order to properly address the reason fo the service call, please include photos of what will need to be addressed by the crew.
JOB & SITE CONTACT INFORMATION
Please provide the information relevant to your rental.
This person will meet the crew at the site.
YOU HAVE COMPLETED THE FORM
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