Made in the Shade https://madeshade.com Tue, 02 Jul 2019 09:59:22 +0000 en-US hourly 1 https://wordpress.org/?v=5.2.2 https://madeshade.com/wp-content/uploads/2016/04/cropped-favicon-1-32x32.jpg Made in the Shade https://madeshade.com 32 32 Rental Contracts: A different approach to customer service. https://madeshade.com/rental-contracts-a-different-approach-to-customer-service/ Tue, 02 Jul 2019 09:59:22 +0000 https://madeshade.com/?p=707 Let’s talk about contracts. I have been the Contracts Coordinator at Made in the Shade for over a year, and in that year, I have fielded a lot of questions about our contracts—some of which I thought I could answer for you here. Why are your contracts so long? Our contracts are a little daunting.…

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Julie Arosteguy – Made in the Shade Scheduling & Contracts Coordinator.

Let’s talk about contracts. I have been the Contracts Coordinator at Made in the Shade for over a year, and in that year, I have fielded a lot of questions about our contracts—some of which I thought I could answer for you here.

Why are your contracts so long?

Our contracts are a little daunting. I get that. It can be overwhelming to open a PDF attachment and see that it is over 5 pages long. We are currently working on making our contracts more succinct, but that is proving to be difficult—mainly because, believe it or not, the information we ask about is very important to our planning process. What we ask is pertinent information that is relevant to your specific event—even more than the basics about your dates, sites, and access to that site. The information that you provide can make a big difference, it’s information that can’t be expressed over the phone. By having a clear snapshot of what we will experience when we arrive at your event site, we can plan accordingly. Remember, we are traveling to you (there are hurdles that present themselves in that single action alone), and when we arrive, we want to be able to jump right in to the install or removal. With that being said, we still don’t want you sitting and filling out paperwork all afternoon, so we are working to find the best ways to distribute and receive the forms. If you use Adobe Acrobat, we have made our contracts fillable online, to make the process as painless as possible. If you need assistance, just call us!

Why do we send out our contracts with our quotes?

As we enter into our busy season (April-June & August- October), our schedule gets CRAZY. As much as we would like to accept every job that comes our way, due to a high volume o

f inquiries and quote requests, or existing bookings (typically annual events book a year out), we are forced to be a little more selective when quoting jobs. We have to be certain we know that the jobs we take on do not compromise the level of customer service that Made in the Shade has become known for. We have always remained transparent and honest with potential new and returning customers—in a way, we have had to adopt a “first-come, first-served” mentality.

Can I change my order once my contracts are submitted?

Absolutely. Our contracts are viewed as reservation documents. Once the documents (the rental & sales conditions, payment form, event profile, etc.) are submitted and approved, your job date will be placed on our schedule and the planning process will begin. Outdoor events in Northern California happen 365 days a year, but April-June and August-October are peak months, so if your event falls in these months, it is important to submit your contracts early. We want to make sure we’ve got you covered, but we also know that events expand and contract during the planning phase. Changes are definitely accepted, we just want to make sure that we can finalize your rental around two weeks prior to your delivery date.

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Event Planning: How a Canopy or Tent Rental can meet your rental need https://madeshade.com/event-planning-how-a-canopy-or-tent-rental-can-meet-your-rental-need/ Sat, 22 Jun 2019 16:54:41 +0000 https://madeshade.com/?p=551 Back in December, 2017, we were contacted by Shannin Stein with Habitat for Humanity, Greater Greater Sacramento. They were planning their fundraising gala. One thing was certain, it was to be on the West Steps at the State Capitol. So many different events have taken place at that very location. Trying to create an event…

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Back in December, 2017, we were contacted by Shannin Stein with Habitat for Humanity, Greater Greater Sacramento. They were planning their fundraising gala. One thing was certain, it was to be on the West Steps at the State Capitol. So many different events have taken place at that very location. Trying to create an event that would stand out, have a powerful subtext and get people talking was the challenge.

 

Whenever we meet with a new client it is always best to listen to what their vision is for their event. Shannin definitely had a vision. As the tent company, we are responsible for creating their event space. In order to accommodate the amount of guests we brainstormed using 10th Street by building tents down the middle and leaving a gap in the center to focus on the Capitol Dome to the east and Tower Bridge to the west.

This set up wasn’t going to work. Then it hit us. How about raising the floor so that it was level with the top set of steps to create a space to meet the needs of the guest list. This was not an inexpensive

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May’d in the Shade https://madeshade.com/mayd-in-the-shade-temt-rentals/ Sun, 26 May 2019 09:00:07 +0000 https://madeshade.com/?p=674   In the month of May…. How may we help you? By keeping you covered. When you rent a tent from Made in the Shade, you are know you are getting quality. Quality products. Quality services. Quality experiences. May is peak events season. The month will fly by in an instant. Believe it or not,…

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In the month of May….

How may we help you? By keeping you covered.

When you rent a tent from Made in the Shade, you are know you are getting quality. Quality products. Quality services. Quality experiences. May is peak events season. The month will fly by in an instant. Believe it or not, almost all of our inventory is out on rent for the majority of the month. Keep in mind, we carry one of the largest selections of tenting in Northern California.

We’ve got you covered!

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Wishing you and yours, A Very Happy Mother’s Day! https://madeshade.com/wishing-you-and-yours-a-very-happy-mothers-day/ Sat, 11 May 2019 20:34:39 +0000 https://madeshade.com/?p=654 Mother’s Day One of my favorite things about Made in the Shade is that it is a business that celebrates women. It is a company that was created by a woman, and not just any woman, but a mother. There are actually quite a few mothers that keep this place running behind-the-scenes, and this Mother’s…

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Mother’s Day

One of my favorite things about Made in the Shade is that it is a business that celebrates women. It is a company that was created by a woman, and not just any woman, but a mother. There are actually quite a few mothers that keep this place running behind-the-scenes, and this Mother’s Day, I think it is fitting to draw attention to these incredible women and give them some much needed recognition—even if it is just in my own little way.

It takes a special type of woman to be a working mother, and we are so grateful to have such a great group of strong women working here.

So, thank you to our awesome ladies: our President Nancy Vasquez, our CPO Angelica Preciado, our Sales Lead Nina Garcia, our Bookkeeper Terry Lang, our Receptionist Elanda Jimenez, our Warehouse Lead Rosa Vazquez, and Erika Velez, Emma Guevara, and Maria Cortez from our Vinyl Department for all that you do! Happy Mother’s Day!

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Festival Tents and Canopies https://madeshade.com/festival-tents/ Wed, 01 May 2019 17:09:17 +0000 https://madeshade.com/?p=634 Tent rentals in Sacramento and Northern California just got a lot easier! Made in the Shade Festival tents are available in 10x, 15x & 20x widths. Perfect for an outdoor festival or concert!

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Tent rentals in Sacramento and Northern California just got a lot easier!

Made in the Shade Festival tents are available in 10x, 15x & 20x widths. Perfect for an outdoor festival or concert!

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MITS x B&R x TO https://madeshade.com/mits-x-br-x-to/ Sun, 28 Apr 2019 15:09:56 +0000 https://madeshade.com/?p=624 Ballasting Tools Video by Made in the Shade Tent Rentals www.madeshade.com Tent OX www.tentox.com B & R Innovations www.bandrinnovations.com Music: Atmospheria – Francis Preve Support by RFM – NCM: https://youtu.be/WeRNiLW3VUw

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Ballasting Tools

Video by Made in the Shade Tent Rentals
www.madeshade.com

Tent OX
www.tentox.com

B & R Innovations
www.bandrinnovations.com

Music: Atmospheria – Francis Preve
Support by RFM – NCM: https://youtu.be/WeRNiLW3VUw

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Fastrack Tents https://madeshade.com/fastrack-tents/ Sat, 27 Apr 2019 21:10:42 +0000 https://madeshade.com/?p=629 Made in the Shade Fastrack style of tenting is available in 30x, 40x, 50x & 60x widths and up to 150+ in length.

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Made in the Shade Fastrack style of tenting is available in 30x, 40x, 50x & 60x widths and up to 150+ in length.

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Maximizer “Maxi” Tents https://madeshade.com/maximizer-maxi-tents/ Sat, 27 Apr 2019 16:08:06 +0000 https://madeshade.com/?p=637 Tent rentals in Sacramento and Northern California just got a lot easier! Made in the Shade Maxi tents are available in 20x, 30x, 40x 50x widths.

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Tent rentals in Sacramento and Northern California just got a lot easier!

Made in the Shade Maxi tents are available in 20x, 30x, 40x 50x widths.

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WHAT IT TAKES https://madeshade.com/what-it-takes/ Tue, 16 Apr 2019 15:32:03 +0000 https://madeshade.com/?p=620 WE’VE GOT YOU COVERED! Music: Atmospheria – Francis Preve Support by RFM – NCM: https://youtu.be/WeRNiLW3VUw

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WE’VE GOT YOU COVERED!

Music: Atmospheria – Francis Preve
Support by RFM – NCM: https://youtu.be/WeRNiLW3VUw

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International Women’s Day https://madeshade.com/international-womens-day/ Sun, 10 Mar 2019 22:25:11 +0000 https://madeshade.com/?p=570 Today, March 8, is International Women’s Day. While we would like to think we appreciate women 365 days a year, at Made in the Shade, International Women’s Day is the perfect time to highlight the woman who keeps the operation moving, our president, Nancy Vasquez! Nancy started Made in the Shade in 1991 in her…

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Today, March 8, is International Women’s Day. While we would like to think we appreciate women 365 days a year, at Made in the Shade, International Women’s Day is the perfect time to highlight the woman who keeps the operation moving, our president, Nancy Vasquez!

Nancy started Made in the Shade in 1991 in her garage, and with the help and support of her family (and friends who became family) has turned this company into what it is today – one of Northern California’s top tent vendors.

Her vision, strength, and passion for this company and its employees is palpable and truly inspiring.

So happy International Women’s Day to all the amazing women out there, but specifically, happy International Women’s Day to our fearless leader, Nancy! Thank you for believing in your business, your employees, and being a great example of what it means to be a thriving female leader in a very male-dominated industry.

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