Our sales and support teams are ready to assist you with any questions or guidance as it relates to our rental process, policies, procedures, and standard practices. If you need help deciding on the right size tent for your event or if you have questions about permits, scheduling, contract submissions, and payments, our team’s advice and industry knowledge is unmatched.
Calling by phone-
Office hours are Monday-Friday 830a – 4pm
Closed Saturday & Sunday
Sending an email-
Please allow up to 1 business day for a response
Call Us
Made in the Shade Phone Number
916-371-8500
Email Us
When emailing Made in the Shade, please provide your name, contact number, event date, site location, Order ID (Job #) and a detailed explanation of your issue. Once we have received your concern someone from our team will be in contact with you.
RENTAL AGREEMENT ASSISTANCE
PAYMENT ASSISTANCE
ORDER REVISIONS
WEB Forms & Downloads
Made in the Shade has made our Rental Agreement available via web link. You may also access our Service Request and Request a Quote form here as well.
STANDARD RENTAL AGREEMENT
SERVICE REQUESTS
REQUEST A QUOTE
RENTAL & SALES CONDITIONS (LONG FORM)
CONFIRMATION, CANCELLATION & CHANGE POLICY
