MADE IN THE SHADE PRIVACY POLICY – COMMITMENT TO YOUR PRIVACY
This site is operated by Made in the Shade. We want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
What information do we collect?
We collect information from you when you respond to a survey or fill out a form either directly from our website or by following a link provided as part of the Reservation Documents (Rental Agreement, Services Terms & Conditions, Delivery Preparations). Information includes name, mailing and physical addresses, in preparation for the delivery and pickup of equipment to the disclosed location identified by the customer. Made in the Shade will also collect contact phone numbers, including mobile device numbers, where upon acceptance to receive text messaging as a form of communication has been granted by the client by checking a box on a form. Text messages access more information by replying HELP. Carrier messaging and data rates apply, your information will not be sold or distributed to third parties, and you can opt out at anytime by replying STOP.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Specific information gathering via Client Profile Form, or similar, to build a complete customer profile in our inventory and order processing system as part of the rental reservation process.
Specific and detailed delivery and pickup information involving a place of business, a public location, a school or university, government or secure military base, and/or a private home to prepare for the delivery and subsequent pickup of products that you have rented either directly or indirectly from Made in the Shade.
To agree to and outline compliance as it relates to the terms and conditions of the rental reservation and services to be completed as outlined in the statement of work/job order.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Is mobile number and text messaging data shared with third parties?
No, Made in the Shade Tent Rentals Inc. does not share mobile phone numbers or text messaging data with third parties.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access pages within the site or by forms that are dispersed to you via email or by access from a embedded form hyperlink..
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our web site privacy policy. By signing Reservation Documents, Client Profile forms, Delivery Preparation Forms, Change of Information Forms, or any other signature required service forms you agree to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact at (916) 371-8500.
This policy has been updated on 3/17/2025 4:50pm
